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Welcome to eyestory

No matter what your needs are, we can offer you assistance. Please contact us.

If you are not satisfied with the product, please do not initiate the dispute process. Please contact us. We will provide you with a solution as soon as possible.

Disputes are not the only way to solve problems. It`s better to solve them amicably. Thank you!

We are a professional fashion accessory retailer. Our products are of guaranteed quality. If you are interested in our products, you can contact our customer service for real photos of the products or any other assistance.

1.Once you place an order, we will ship it within the shipping period. Once the goods are dispatched, the delivery time may vary by country. The estimated delivery time is 15 to 30 days. 2.We hope you can be patient and keep an eye on it. Signature confirmation.

Box issue

Our store ships without boxes by default. Unless the "with box" option is selected in the order, we will not ship with boxes. Using boxes increases the risk of your package being detained by customs and also prolongs the delivery time of your package. If you do need one, please contact our customer service and pay $5to obtain it. Please be aware of this to avoid any unpleasant shopping experience in the future.

The function of the packaging box is to protect the goods. Since it involves cross-border logistics, the packaging box may be compressed, deformed, or damaged upon receipt. If the package you ordered comes with a packaging box, it is deemed that you agree not to file a dispute regarding damage caused by compression or deformation of the box. If a dispute is initiated, we will not compensate you as the relevant circumstances have been communicated in advance

If you can accept it, please place an order. If not, please refrain from ordering to avoid an unpleasant shopping experience. Thank you.

Color issue

Different displays and devices may cause color differences in the displayed pictures. If the buyer is concerned about this, please do not purchase to avoid an unpleasant shopping experience. If you purchase, it is deemed that you agree that the accessories may have color differences and no disputes will be raised due to color differences. We will not accept refunds for disputes initiated on this basis in the future.

Regarding Tariffs and Remote Areas

Regarding Tariffs:

Due to the different policies of various countries, we are not sure if you need to pay tariffs. Therefore, you may need to pay tariffs when receiving the package. We hope you understand.

Regarding Order Payment

offers multiple payment methods, such as credit cards, real-time bank transfers, and offline payments (bank transfers). You can choose the most convenient way. To protect your interests, your payment will be temporarily held by and will only be transferred to us after you receive and are satisfied with the order.

Your feedback is crucial to the development of our business. If you are satisfied with our products and services, we sincerely invite you to leave a positive review. It will only take you one minute. Thank you!

Wish you a pleasant shopping experience and look forward to your next visit!