About Pre-sales Advice
1. Please don`t hesitate to contact us if you have any questions or concerns about sizes, fabrics, colors or stylesbefore making your purchase. We are committed to 100% customer satisfaction and will provide you withdetailed information to help you make the best choice.
2. We always restock the latest fashion clothing styles in the first time, covering casual wear, sportswear, formawear and more. Cooperating with us, you can enrich your product range and expand your business scale.Contact us if you want more clothing options and exclusive colorways. Wish we can be your reliable longterm supplier.
1. Please remember to claim the coupon from our store before placing an order. Choose the right item, sizeand color, and double-check that your shipping address, postal code and phone number are correct. Afterpayment, we suggest you review the order details again. lf there is any mistake, please contact us in time tomodify it.
2. We support mixed orders. The order steps are as follows: click "Add to Cart", select your desired color andsize, then click "Continue Shopping". Repeat this step until all the items you need are selected, then click theshopping cart icon in the upper right corner of the screen to complete your payment.
3. We support dropshipping service. Just leave your customer`s detailed shipping address in the order notesWe will process and ship your order as soon as possible, and no any of our contact information will beincluded in the package.
1. We usually ship out the orders within 48 hours after we receive your payment, For most customers, ePacketdelivery usually takes 10-28 days, while DHL express delivery takes 5-15 days. The exact delivery time mayvary slightly due to customs clearance and local logistics conditions
2. We don`t provide branded gift boxes by default unless "with gift box" is marked in the order options. Addinga gift box will increase the package weight and volume, which may lead to higher customs inspection riskand longer delivery time. We will pack the clothing with moisture-proof bags and bubble wrap to ensure itwon`t be wrinkled or damaged during transit, lf you really need a gift box, please search the "gift box link" inour store and pay an extra $8 for it.
3. You can track your package on 17track.net. Usually, you will get the tracking number and logisticsinformation within 3-5 davs after shipment., lf you find that there is no logistics update for a long time,please contact us via the order page, and we will solve the problem quickly. lf the package is seized by yourcountry`s customs, please contact the local customs for clearance procedures as soon as possible. We willprovide you with a certain amount of compensation according to the situation; otherwise, the package islikely to be returned or destroyed.
1. lf you purchase an additional gift box, please note that the box cannot be guaranteed to be in 100% perfectcondition after long-distance international transportation. We will not accept complaints or partial refundreauests caused by box deformation, scratches or other minor damages.
2. Due to objective factors such as lighting, shooting angles, display resolution and production batches, theproduct pictures may be slightly different from the actual items in color and texture, Please refer to theactual received goods, These diferences do not belong to description discrepancies or quality problems. lfyou mind, please do not place the order.
3. The clothing is sewn by professional equipment, but sometimes there may be minor thread ends at theseams. This is a normal phenomenon in the production process and not a quality issue. Buyers can easily cutoff the excess threads without affecting the wearing effect. lf you are very concerned about this, please donot order.
4. Size data is based on the product`s flat measurement standard. The actual size of the clothing may have a+1-2cm error due to different stretching degrees of fabrics, Please refer to our size chart carefully beforeordering, or contact us for size recommendations according to your height and weight.
1. For cotton and linen clothing: lt is recommended to wash by hand or machine wash in cold water with milddetergent. Do not soak for a long time, and avoid bleaching. Hang to dry in a cool and ventilated place toprevent direct sunlight from fading the fabric.
2. For polyester and spandex sportswear: Machine washable in cold water, but do not use high-temperaturedrying,. Avoid ironing at high temperature to prevent damage to the elastic fibers of the clothing.3. For wool and cashmere clothing: lt is best to dry clean. lf hand washing is necessary, use special wooldetergent and wash gently in warm water, Do not twist hard, lay flat to dry to maintain the original shape ofthe clothing.
Your review is very important to us. lf you are satisfied with the clothing`s quality, fit and our service, pleasedon`t hesitate to give us a five-star praise and contact us to get an exclusive coupon for your next purchase.you are not satisfied with the product, please do not open a dispute or post a negative review directly. Contaus via the order page first. Due to time zone differences, our response may be slightly delayed. Pleaseunderstand, and we will try our best to help you solve the problem (such as size exchange, refund or partiacompensation) until you are satisfied.
